"Clive George" wrote in message
news

"Harry Stottle" wrote in message
...
I have just had an email informing me that my VirginMedia broadband M
service is going to cost me an extra £3.25 per month from May, which
equates
to approximately a 20% price increase. This is made up of a £2.00 price
increase, plus a £1.25 service charge for sending me a monthly bill!.

They want to send you a bill electronically - costs them less. So they
charge you for paper, same as for many other places. Sign up for the
electronic one and you don't get that service charge.

An electronic bill is OK, until you get some debt collecting agency asking
you two years down the line for payment for a service you know that you have
already paid for, as has been happening to several viewers of Watchdog
recently. If you have an original paper receipt, it would be easy to produce
that in court as evidence of payment, but a computer printout is not the
same, and could be easily doctored, or lost due to a computer crash, and
yes, I do keep these type of receipts for at least 2 years.