My biggest customer sold-off their safety stock and stripped their
shelves.
I kept producing and packed this place to the gunnels with product for
them. They called in a panic for stuff, imagine that!

I can see the bean counters never got to you with Just in Time, Lean
Manufacturing, Six Sigma, Kiasan, or whatever other name they used for
flavor of the month training.

You didn't just sit there and just focus on making a quality product did
you?VBG