"jimmy" wrote in message
...
snip
I seem to recall Sears handing out ratchet
rebuild kits at one time whenever a customer
brought a Craftsman ratchet back.

TDD



They tried that on my once a long time ago. I asked for the manager and told
him that when I purchased the ratchet I didn't purchase it in kit form and
expected them to repair or replace it the same way. They gave me a brand
new one.