In message , Alang
writes
On Wed, 18 Feb 2009 12:48:30 +0000, chris French
wrote:

In message , Alang
writes
On 18 Feb 2009 11:09:40 GMT, (Andrew
Gabriel) wrote:

In article ,
PeterC writes:
On Tue, 17 Feb 2009 19:31:37 +0000, chris French wrote:

Both my current water supply co. (Cambridge water) and my previous one
(Yorkshire water) have a procedure whereby if a leak in the supply pipe
is discovered then they will only charge you for the estimated actual
consumption - not the leakage. We had a leak, discovered when the meter
reading was high and they did indeed refund us.

They will also repair free of charge leaks in the supply pipe. Even on
your property where it is your responsibility

Anglia Water once said the same - does any one know if it still applies?

They all said it for a while when the government put pressure
on them about mains leaks. AFAIK, they pretty well all stopped
offering such a service. (I'm surprised Cambridge water still do.)
Anglia Water sell insurance protection, with dire warnings about
how much it would cost you if you don't take it out and you do
get a leak.

Same with Northumbrian water. Letters every year pointing out it will
cost thousands to fix a leak on your property


Who also offer a free repair service.

Not that I'm aware of.

http://www.nwl.co.uk/leakage_NW_4_Aug_06(2).pdf


The supply from the stop tap at the boundary is
my responsibility according to the letters they send me.

That is correct. They are just offering a free service (with a few
conditions) to reapir the leak rather than you having to pay someone.

I confess I
don't bother reading them anymore though.


shrug Sometimes it's beneficial to differentiate between junk and
useful information.
--
Chris French