On 10 Feb, 16:53, "hg" wrote:
wrote in message

...
I've recently had a wood burning cooker installed. The installation
process involved lining the flue, connecting the cooker, and providing
the air supply. The HETAS certificate was not forthcoming so I chased
up the installer, whose credentials I had checked on the HETAS website
and with the company that sold me the cooker.

I was told that certification would cost me another £175 (I'd already
paid 10 times that!) and that, "didn't I remember discussing the issue
and agreeing I would do building control myself?" I wasn't happy, so
the MD of the firm suggested I accept a fraudulent certificate. I have
just received the certificate that contains the following
inaccuracies.

1. Twin wall flexible liner. - it isn't!
2.Permanently open air vent fitted. - it wasn't (and still isn't)!

And on the safety information plate, there's another porky:

3. Nominal diameter 6". - it isn't.

I could have installed the cooker myself for a fraction of the cost,
but decided for safety sake to go down the official route. My
conclusion is that the installers aren't certified for the type of
flue they did install, despite the HETAS website saying they are ( I
checked before giving them the job), so they have just lied.

Now I have a dodgy certificate, I don't know whether its best just to
accept it or pursue the matter further?

T

pursue the matter with hetas and your local building control...why would
they want to issue a dodgy certificate if every thing is legit? Your
insurance company may take a dim view if some thing goes wrong and things
are not in order..

The HETAS registered company don't want to issue a certificate for the
liner they installed for some reason. They tried to put me off by
charging a ridiculous amount, but decided to go down the fraudulent
certificate route instead.

Despite the HETAS website saying they are competent in "all types of
chimney lining", they probably are only certified for stainless steel.

T