In article , Yellow
writes

Who is UU?

United Utilities, who took six weeks to replace my faulty water meter,
sent out three "engineers" (two of whom didn't think there was anything
wrong with the meter continuing to clock up usage when the main stop tap
was turned off), and stumped up compensation with very bad grace for
missed appointments, phone calls, time taken off work, etc.

--
(\__/)
(='.'=) Bunny says Windows 7 is Vi$ta reloaded.
(")_(") http://imgs.xkcd.com/comics/windows_7.png