LdB wrote:

A Lee Vally rep. once gave me the phone number of a competitor. They did
not stock a band saw blade the size I wanted and although they could
have brought one in, said it would cost too much to do a special order.

That's class.

LdB

I've had that kind of response when they were out of stock as well.Yes,
it's class, but I was dumbfounded. I've never had service like that
anywhere else.

Tanus