Joe wrote:
I can't get over what a pleasure it is to speak to the Lee Valley customer
service reps.

You can understand them
They want to help you
They actually sound friendly (yes, you can *hear* when someone is smiling)

In short, they get the job done.

Well done.

jc


A Lee Vally rep. once gave me the phone number of a competitor. They
did not stock a band saw blade the size I wanted and although they
could have brought one in, said it would cost too much to do a special
order.

That's class.

LdB