On Sat, 3 Jan 2009 22:26:16 UTC, Dave wrote:

chris French wrote:
In message , Owain
writes
The Natural Philosopher wrote:
I've had brilliant info off the guys selling direct over the
net.Hint: if there aint no phone number, don't buy!

Phone number? Why would I want a phone number? Phone calls cost money.

I'd rather have a 3-hr turnaround on emails, with *useful* responses.


Whilst I tend to prefer email, sometimes, a phone call can sort things
out straight away instead of multiple email exchanges, and sometimes the
phone is the only way to get sense.

When I was still working, I always tried to visit the person that I
wanted to phone. I was in charge of a big expensive project and when I
got a problem, I found a phone call could never resolve anything but the
smallest problem. So I did a face to face and came away every time with
a solution.

I've always done that. You build up a relationship with the person,
which is always good. They can put a face to a name, and it oils the
wheels. Besides, It's the way I work and I like doing it!

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