On 8 Dec, 21:05, goddess
wrote:
About six weeks ago I had a new bath and shower fitted. *The other day
the bath taps came loose and I am now able to lift the taps up and
twist them around!! *This has caused leaking through to my kitchen
ceiling as water has being getting through.

Of course it caused leaking. Why did you think that "twisting the taps
round" was a good idea?

If you wish, blame the plumber or the tap maker for fitting taps in a
way that didn't remain secure - but twisting a loose pipe (and an
obvious fault) around until water comes out is pretty clearly your
cause, not some resultant implied damage.