On Sat, 22 Nov 2008 10:05:14 +0000, Kevin
wrote:

Adrian C wrote:
BigWallop wrote:

We love to hear about the good ones. If only we could complain as
well as
we can praise. Maybe we wouldn't have some of the troubles we get. :-)

Earlex is now on the good guys list for a Christmas card then? lol


From my inbox...

Subject: Looking for a replacement volume control pot!

Hello Adrian,

I am sorry to say we do not send out any parts to anyone but authorised
distributors for Cyrus. All we can do for you is book in the unit for a
fixed price service. The cost will be £178 + shipping of £18.80

Rgds
Br..

Cyrus Audio Ltd


No Christmas cards for them ...

I needed a volume pot and a phono jack plug for a Marshal guitar amp as
my son broke them off, I phoned marshal they arrived next day free of
charge so the good guys do exist

Not quite d-i-y but anyway...I had a Tefal frying pan and the base had
become convex and that meant more oil than was desirable had to be put
in to enable the oil to spread all over the base,otherwise it just sat
round the edges .I e-mailed Tefal and send them a pic of the problem
and they sent me a replacement pan a couple of days ago...a different
pan as that model has been replaced and I suspect a better one .
Thx to Tefal. :-)