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MaryL MaryL is offline
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Posts: 30
Default Connection to cable constantly lost


"HeyBub" wrote in message
m...
MaryL wrote:
.

Sounds like something you can do to keep busy. When you eventually
get around to removing or swapping out the dodgy surge suppressors,
check back. Maybe we can find something else to try.


Look, it's obvious that you enjoy being rude. I simply don't have the
technical knowledge to follow through with some of the information
that has been given on this group (most, with good intentions, I
believe). However, have you not noticed that I said this problem
*pre-dates* both of the surge suppressors. So, it began before I had
the regular surge suppressor and the backup USB, and the same problem
continues with them in place!


I apologize for sounding rude - I only meant to be impatient.

If you refuse to try the most obvious diagnostic (swapping or removing the
surge suppressors), you are, frankly, incapable of accepting help. The
only legitimate excuse you can have is lack of sufficient technical
knowledge to operate a plug. I admit that is possible.

Do you know any 12-year old males?


Haven't *you* listened? This all started *before* I had the surge
suppressors. It continued through one set of surge suppressors, and these
two are *new* -- with the same problem. The SuddenLink tech did not suggest
that they were at fault. He was responding to one of my own questions and
simply said that the cable company prefers that *no* surge suppressors be
used. But he is primarily suspicious of the router. Finally, I have swapped
all of the cables on directions from their tech support -- disconnecting
from the wall, disconnecting from the surge suppressors, bypassing the
router, etc. I was worn out from all the connecting and disconnecting
because it is extremely difficult to get to the back of my computer. I even
labeled each cord simply because it was so difficult to find the various
ends. Nothing worked!

MaryL