MaryL wrote:

One thing the SuddenLink technician said surprised and confused me:
He said that they "preferred" that homeowners not use *any type* of
surge suppressor. He did not request that I disconnect mine, but I
don't understand that statement. Does anyone know why the cable
company would take that position. He also said, "They don't do any
good anyway." Actually, I had a small surge suppressor that proved
its worth a few years ago. My microwave would not work after a major
thunderstorm, and I thought it was ruined. It turned out that the
surge suppressor had been destroyed, but it had done its job -- the
microwave worked perfectly after I discarded that surge suppressor.



Well, there you are. Your microwave worked after you discarded the surge
suppressor. Obviously surge suppressors can fail.

So ditch the surge suppressors on your computer equipment and see if the
problem goes away.

If the problem disappears, add the surge suppressors back, one at a time,
until the problem reappears.

If you have the "cheap" surge suppressors (less than about $30), they will
degrade.