Which was exactly my point. (I should have said "connection" rather than
"contact", but...)

"Bob Shuman" wrote in message
...
Depends on if the measured voltage at the battery charging terminals was
while the phone was on the charging cradle or not. Also, if the phone was
indeed on the cradle at the time, then I'd suspect the circuit inside the
phone itself may be open circuit due to a number of possible causes.

"William Sommerwerck" wrote in message
...
If there is voltage at the charging terminals, but the battery doesn't
charge, does that not suggest the battery is not making contact?