Direct TV Not wrote:
On Thu, 23 Oct 2008 10:58:51 -0700, Smitty Two
wrote:

OK, thanks. So it's 20,000 in three years instead of 22,000 in one year.
I wonder what their subscriber base is. If they have seven million
subscribers, that's about 1/10 of 1 percent complaint rate per year.
Probably about what any big corporation would run.

So as a CEO of a company then you would be ok with having that many
complaints against you?

Don't know where they statistics specific to DirecTV came from but from
the BBS summary for 2007
Not Unable
Industry Inquiries Rank Complaints Rank Settled Settled Pursue
Television 116894 92 16810 5 15974 788 48
- Cable, CATV
& Satellite

That would seem not inconsistent w/ the other data when those are split
up amongst however many providers there are...

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