In article , Andrew Gabriel
scribeth thus
In article ,
tony sayer writes:
Contrary to my headers, I haven't seriously used Demon for about
8 years now, only as a maildrop and webspace. I use a commercial ISP
in order to get the service level I require.

Anyone to recommend then please?...

I initially had BT Openworld Business. That was excellent. They
generally noticed faults before I did, and they were fixed within
a few hours even over weekends. Their news service started developing
lots of missing articles. They relied on the BT Openworld residential
news service, and the BT Openworld residential side was nowhere near
as good as the business side. (Ironically, I took a full newsfeed
from BT's peering newsservers at work and that was excellent, but
sadly not what the BT Openworld news servers seemed to use.)
However, at £65/month when other ADSL providers had dropped well
below that, and with the newsservice not working too well, I switched
to Andrews+Arnold about 3 years ago. They are mainly a business ISP
(I don't think they expect support calls from windows users whose
systems have stopped working). They only officially provide support
Mon-Fri business hours, but unofficially support seems to be available
weekends too. The news service is provided by Gradwell, and seems OK
(gets the odd hickup for a few minutes occasionally). A+A are very
honest with their customers -- like Demon were in their first couple
of years, and I like to see that from a company. I believe A+A have
deliberately priced themselves to dissaude new customers at the moment,
to maintain quality of service for existing users whilst they wait for
BT to get the new generation links working. I've got 3 ADSL lines
with A+A around the family, and it's nice to be able to monitor and
manage them from web pages, and get SMS alerts when they go down, etc.


All noted thanks!....
--
Tony Sayer