JJ wrote:
I found an article on torsion spring adjustment he
http://www.naturalhandyman.com/iip/infgar/infgar1b.html

If I attempt this myself, would I want to decrease the tension on the
side that is not currently touching the ground - or increase the
tension on the side that is currently touching the ground?
....

Yes.

Once you determine that the problem is actually one of spring tension
mismatch and not something else binding/causing the hangup.

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