On Mon, 06 Oct 2003 18:25:57 +0100, Andrew Welham
wrote:

Dear All

This is slightly off topic , but this seems the best news group. I have
an almost 2 years old hotpoint wma34 washing machine, which has been
making loud grinding noises especially when spinning. Its is the bearing
on the main drum failed. Following a little research this is a common
fault(in the entire WMA series) in which the water gets into the bearing
and washes out the grease. Hotpoint want to charge me for a the labor
for what i consider a design flaw.

I have three main questions

Any one else had similar problems and solutions (except paying for the
repair).

Does any one have any names / phone number for internal people at
hotpoint especially people like the Customer services director ?

What washing machines are recommend for both function and reliability i
have been told the bosch 2063 is a good one .. any comments ?


Kind Regards

Andrew

Used to have a Hotpoint, but when it got to the stage that I had
replaced most of the parts including the main bearing We finaly got a
new one and went for a Bosch Maxx, had it now for 3 years and no
trouble very quiet and as we have two young girls it gets used a lot.