On Aug 3, 7:38*am, paddytt wrote:
Hi

When our telephone rings, it doesn't RING RING any more - it just
RINNNNNNNNNNNNNNNNGS.... *one constant long ring-tone, which is really
very annoying. *But everything else appears to work fine.

We have two phones. and 4 BT type sockets, and either phone does the
same in any of the four sockets.

We are with TalkTalk for line rental and calls and broadband. *Their
customer service is rubbish but their telephone & b/band service has
been very good....

We have a little junction box in an upstairs cupboard, where the main
line in is split into the four extensions. *Inside the box, four
coloured wires (Blue/white, White/orange, Orange/white and White/Blue,
with the spare green and brown wires terminating at the junction box -
that's all from memory but I can check if necessary) are connected to
their respective wires in the extension cables.

Can anyone help?

many thanks!

TT
Sounds; since you mention a 'Ring' pause 'Ring' signal as though you
are in the UK or Europe somewhere????
Most standard ringing, in North America, for example, is a two second
ring, followed by a four second pause, then another 2 sec. ring etc.
Each complete cycle taking six seconds. Whereas yours has a 'Ring-
ring' during the two second portion of a similar six second cycle.
Just for the record; the colours you mention sound like two 'pairs' of
wires; using a standard telcomm. industry colour code.
Pair 1. Blue with white mate.
Pair 2. Orange with white mate.
Pair 3. Green ... etc.
Pair 4. Brown ......
Pair 5. Slate (sort of purple colour) ....
Then these can be repeated with mate wires of a different colour etc.
to make hundred of combinations, as used in large cables.
So if you have one service into the house it is 'likely' to be on the
first or Blue/White pair of wires.
Strange symptom! Has the supplier changed their ringing software or
something?
Your phones are they standard wire line phones or are they
electrically powered cordless ones?