Al,

All I can say is that if it has a 2 year warranty and your markings said you
purchased and put into service in 2004, then you are wasting your time.
It's 2008.

....Much success if it's just a typo.

Regards,
Joe Agro, Jr.
(800) 871-5022
01.908.542.0244
Automatic / Pneumatic Drills: http://www.AutoDrill.com
Multiple Spindle Drills: http://www.Multi-Drill.com

V8013-R


"Al Patrick" wrote in message
...
Sorry for the OT post but I was wondering if anyone is familiar with the
way Sam's Club records their warranties now.

It used to be that one didn't have to worry about keeping their warranty
record because Sam's Club could pull it right up on the screen and say,
"Yep. You purchased such and such on that day and it's good till
who-knows-when...."

About a week ago I had an 1100 VA APC UPS go out and just got around to
pulling it out to get repaired or replaced. I was in no hurry as I know
I'd had it awhile.

After removing the computer from the top of it I found in magic marker,
"Purchased Tue. 8/3/04 @ Sam's Club w 3 yr. extended Warranty. Put into
operation Wed. 8/04/04."

Not knowing the length of original warranty I figured it might still be
covered, if I act fast.

A "trip" to www.apc.com shows that model to be warrantied for 2 years so I
should still have over a year to go - with the three years extended.

However, a Sam's Club employee says their records only stay accessible for
two years and I'd have to talk with a manager to see if they have access
to older info. She said to "call the 800 number on your receipt" which I
may not have saved "knowing" they'd have it in the computer! :-( I
probably *do* have it, but hate trying to locate it!

Anyway, today being Monday, the managers are in a meeting and I may be
able to get one in an hour or so, if they aren't out to lunch at that
time.

Anyone know if Sam's Club still keeps even their extra-cost extended
warranties in the computer now or if the managers might have access to it?
...Or if I need to start digging for the 800 number on the extended
warranty receipt?

Thanks,

Al


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