"Nick" wrote in message
...
Thanks. I'll be calling them tomorrow for a replacement. I'm not going
to be playing the repair game 2 days after they delivered it.



One of 4 springs that holds the tub unit has dislodged during transport.


If, in fact, it is the spring, I'd rather they repair it than haul in an new
unit and risk damage to that as well as to your house.

That type of handling you get from Best Buy is a good reason to buy from
your local dealer in the future. In most cases, the price is competitive
and the service is superior.