I've waited by the cutoff saw at HD a couple of times, but never for
more than maybe 10 minutes, max. I've had guys come over from the
plumbing dept. to cut something for me, as they can see me standing
there. sounds like you aren't getting any respect! g I always search
on an employee right away and ask them to page the appropriate person.
Either that person comes over in a few minutes, or like I said, some
other employee will see me standing near the saw, and will offer to
help. Maybe they help because I'm businesslike, but in a hurry, but NOT
rude? Attitude will get you a long ways when you are vying for their
attention. please don't assume that I'm saying your attitude isn't ok.
When I wrote "you" I mean the collective "you", not YOU, Tim.


dave

Timothy Drouillard wrote:

I remember going to the local HD, went there around 8:30 in the evening,
hoping to avoid the crowds.

I too was wanting to buy some 4x8 plywood and needed to get it cut into
pieces 36" wide so it would fit in my trunk.

Not only were the crowds gone, but it seemed that most of the help went with
them somewhere.

I waited by the panel saw for a good 20min, with no HD employees even coming
NEAR the wood department. Employees would walk right past me from the other
end of the store on their way to the restroom or break room, but none of
them even stopped to see if I needed some help.

Finially I stopped one of them and asked very politly if someone could
please come and cut my plywood for me.

I got the standard answer that that person (the one I stopped) wasn't
trained to operate the saw but they WOULD find someone.

This happened 3 times, with about 15min of waiting in between. Three times I
stopped someone and they promised they would find someone. And they didn't.

I too, tried like heck to remain calm and polite with each person.

Finially when the next employee walked by, I let it be know to them and the
whole darn store in a loud voice, that I had been waiting there for the
better part of an entire hour!

Strangely enough someone was there in about 45sec.

It's a shame that sometimes you do have to raise your voice and complain to
get something done.

but, as Dave points out, sometimes you can walk in and get prompt, polite
and knowledgeable help right away.


"Bay Area Dave" wrote in message
. ..

or even from one warm body to the next. HD help varies from guys with
years in the trades to no-nothings with bad attitudes. It's best to ask
around for names of the knowledge fellows and better yet find out what
days they are there. some of the workers can be a great resource. My
local HD had a jewel of an employee who knew everything necessary for me
to do some roofing. Great knowledge AND a great attitude. All HD
employees are NOT clunkers.

dave

Edwin Pawlowski wrote:

snip

The quality of help can vary quite a bit in 30

miles. Or even across the street.
Ed