"Tim Ward" wrote in message
...
"Roland Perry" wrote in message
...

It was a rush job then? My passport renewals have been by normal post,
even though I once worked half a mile from one of their offices. They
only did callers by appointment.

In theory. In practice if you turn up and you're desperate enough they
might deal with you.

Have you tried this recently?

The "appointment" process that I used last year was far more regimented than
the one I used 20 years earlier.

tim