wrote in message
...
We had a new Carrier air conditioner installed less than 5 years ago.
This year it stopped working. One of their service people looked at
it and said that the compressor needed replacing. The part was
covered under the parts warranty but they said the labor charge would
be US$1000 and the new compressor would only have a 1 year warranty
and they cost US$1200. I think the guy charged about US$300 to see
what the problem was. This seems a bit steep after 5 years. Are air
conditioners not supposed to last for about 15 years? It strikes me
as a rip-off to sell an air-conditioning unit that needs abut $2K in
maintenance every year after less than 5 years.


What Wayne said. And, call Carrier. Most companies do NOT want customers
badmouthing them all over the internet. I'd bet they'll back you up somehow.
It still might not end up being free, but an honest repair at the right
price wouldn't be such a bad thing. If that happens, you'll also have a name
to call for other HVAC service in the future.