The Medway Handyman wrote:

The problem is that I can't put a margin on that B&Q bathroom because the
customer knows exactly how much B&Q sell it for.

Well you can... Say to the customer, yes I can fit that, if you want me
to supply it then I will add a 10% surcharge to the price to cover the
possibility of problems. If you buy it directly - then no surcharge, but
either you will need to resolve the problems, or have me do so for you
at my normal charge rate.


--
Cheers,

John.

/================================================== ===============\
| Internode Ltd - http://www.internode.co.uk |
|-----------------------------------------------------------------|
| John Rumm - john(at)internode(dot)co(dot)uk |
\================================================= ================/