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Doug White Doug White is offline
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Default Sad Comment about McMaster-Carr

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In article , Ignoramus23731 wrote:
Never had a single problem with them. Always get what I ordered, next
day, and billed exactly once.


I've generally had good luck with tehm both at work and at home.
However, they aren't perfect. The latest screwup was that they left a
drill bit out of an order. We complained, and they shipped _5_
replacements (I think it was item 5 on the invoice).

They once billed me for a few bucks more than the invoice, and they
straightened that out quickly as well. I've also been less than happy
with the way they've packed some things.

All in all, I will keep doing business with them, but cautiously. They
have good stock, a lot of slightly oddball stuff, and they are frequently
willing to sell in smaller quantities than other places.

If somebody comes up with a name & an emial address to, I'd be perfectly
happy to add my concerns to their in box. The latest screw ups
with the drill bits cost them some money. If they keep that up, they
won't be in business forever.

Doug White