On 2008-05-29 22:54:28 +0100, "The Medway Handyman"
said:



Andy Hall wrote:
On 2008-05-29 22:25:01 +0100, "The Medway Handyman"
said:

Wait a wait? He would still have been in the same 'no wages'
position through no fault of his own.


There's the problem. Thinking in terms of 'wages' rather than
revenue or more importanly, margin.

I do see what you are saying, but in this instance Alan would have been
without revenue/wages for 2 days and made no margin.

Exactly. The point is that revenue and margin are the metrics for a
business, whereas wages are for hourly paid employees.

If one thinks of each job in terms of margin, because that's what runs
the business and is tha basis of everything else, then the thinking
will extend to finding ways to increase margin on a job where one means
has failed (i.e. work not possible because of defective materials.
Ofer to fix the problem for the customer but make sure that there is
some margin recovery involved - in short charge them for the project
management.