On 29 May 2008 11:35:26 +0100 (BST), Dan Sheppard
wrote:

I think that as soon as more stroppy people start using the buses they
will improve.

I'm sure you're right. Slight problem, though, is that if they're
stroppy people the one they tend to take it out on is the driver, and
if there's anyone whose fault it's not, it's the driver. You don't
encourage more people to apply for the work if all they're going to be
is a target for abuse, and a shortage of available drivers is surely
one of the chief reasons for a shortage of available buses at any one
time - or is it?

Linda ff