The nail gun question made me think about presenting my situation here
and asking y'all whether the compensation was appropriate.

Not WW, but your opinions are appreciated.

Bought a lawn mower last May. Recondition Honda that listed for $529,
now 300. No frame for the grass catcher bag, but didn't care as I
mulch.

Used it 3 times last year (we had a drought, so this is not an
exaggeration). Immediately, it had problems - the drive wheels had a
grinding noise and it ran unevenly ("pulses").

(Short version) - it's been in for repair 2x (once last year, once
this). Last repair made the pulsing worse than before. Took it back
and asked for a replacement. Willing to split the difference (now
it's 500, so I'm shooting for 400) in cost, because of my having to
haul it back and forth several times and their lack of truthfulness in
the "reconditioned" moniker.

Now, I should state that my experience with reconditioned tools is
that they go back to the factory (etc.), the broken stuff is fixed,
and the tool gets a once over to make sure nothing else is
problematic. Better than new.

Apparently HD feels that slapping a little orange paint to indicate
floor models/recons is sufficient "reconditioning". Mower had gas in
it when I got it the first time.

In the end, they just couldn't bring themselves to give me the new one
for $400 (20% off) , but $425 (15%). BTW, they were willing to give
10% without a manager's ok required. $25 isn't a big deal, but less
so for them. Mainly a matter of principal.

So, my question (finally!). Am I being anal here over $25, or should
they have been more accommodating due to the fact that they cost me
over 3 hours time, a few additional trips (gas ain't cheap any more),
and lied about the "reconditioned"?

Thanx
Renata