"Dave Liquorice" wrote in message
ll.net...
On Wed, 05 Mar 2008 00:36:33 GMT, The Medway Handyman wrote:

Presumably it is their suppliers who are letting them down as I don't
suppose Argos pack the individual items.

I don't think so.

At present they probably assume that just replacing a faulty item is
all that is needed to wash the problem away.

They make a big song and dance about that and they do take almost anything
back for a refund/replacemnet without a quibble.

The lady with the monoblock tap recounted the tale of a TV remote she
bought there. One of the 'does it all thingys'. It came with a card so
you could fill in which channel was activated by which button - the card
had already been filled in.

And then just stick a bit of sellotape on the open box and put it back
onto the shelf to be resold. Eventually some punter will buy it and not
bring it back, it's not "British" to complain after all.

I've had similar, obvious customer returns sold as new stock, from DSG
Retail Limited companies (Dixons, Currys, PC World, The Link, PartMaster,
Microwarehouse and probably others). I didn't think that Argos stooped
that low, I shall now check everything in store if the makers seals look
disturbed.

There was a case some time ago, maybe in uk.legal, and I think it was Argos
where a customer bought something, found it had been opened previously and
it wasn't even the advertised bit of kit inside the box any longer. When
they took it back the store manager accused them of swapping the original
goods for this cheaper item rather than whoever had bought it previously
despite having not a shred of evidence to back this up. He called the police
and the hapless customer was arrested and charged with theft or fraud which
dragged on until it was established that the goods had been the subject of a
previous return. ******** to that I thought. It's grief enough to find you
haven't bought what you thought you had without getting marched off to a
police station into the bargain through no fault of your own.

From now on I think I'll open anything I buy in front of the salesman before
accepting it.
--
Dave Baker
Puma Race Engines