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Phisherman Phisherman is offline
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Default Home Depot return policy w/out receipt

On Mon, 3 Mar 2008 19:17:53 -0500, "Walter Cohen"
wrote:

Anyone know what HD's return policy is if you do not have a receipt? I know
they take your drivers license number but is there a cap as to how much
stuff ($) you can return without a receipt before they disallow it?
I know Walmart puts you on a 'black' list and after a while (not sure how
you define 'a while') they disallow you returning items.

Anyway, I purchased a small $ item last year ($13.96 door closer) and didn't
need it. I looked far and wide for the receipt and couldn't locate it so I
took the item back to HD and got a gift card (which is ok because I'm always
in their store).
Wouldn't you know it the next day I was cleaning off my desk and came across
the receipt!
Of course the receipt was 9 months old(!) and the receipt states they would
take the receipt items back for 90 days so it is doubtful if I could have
used the receipt to return the item. Too bad I can't go back (or call HQ)
and give them the receipt and have them take me off their 'list'.

Walter



90 days is very generous, I'd expect a 30-day return policy. Anyone
stretching that to 9 months deserves to be on a list!