Beach Trading Company wrote:
Deeply discounted prices? How do you make any money. You must have bought
it very cheap to start with. But then, all that Chinese crap is pretty
cheap. And worthless.

Maybe you should have a look at whats on my site before you making
statements like that. I sell professional grade tools many with
lifetime guarantees. As for how much I pay for the tools I'll tell you
that I'm just not marking the tools up as much as other suppliers.


As I said, I like to see and hold a tool I'm going to buy.

I think you should hold onto your tool and have a happy life.


Great customer service? Does that mean you will continue to send
replacements until the customer gets one that works?


Yup. If you get a tool from me that doesn't work I'll happily make
arrangements to replace it. But that rarely happens.

RichB

(snip the spam)

A spammer of sorts but you did stick around to defend yourself. Thats
one for you.

Thick skin? You asked for it.

You claim good prices and service but your site sucks. Difficult to
find anything in particular. Not what anyone would call user
friendly. I buy on line, but I wouldn't buy from your site.

Unprofessional, amateur, no confidence in your business at all.

I suspect you will attract the bottom feeders, the ones that
buy for the absolute lowest price, then howl to everyone
that they've been ripped off when the slightest thing goes wrong.
The real on line places would love you to take over that bunch.

Good luck with your enterprise. You have a long way to go but
who knows. Check out a site like Lee Vally. Come back here when
you think you're in their league.

I look forward to doing business with you some day.

LdB