On Tue, 05 Feb 2008 11:40:02 -0500, Terry
wrote:

I asked for a hard copy bill, only because it is a pain in the ass to
have to log on to the utility company's web site to check my bill.

I would love it if they just sent the statement in an email, but they
don't do it that way. I have to set up a username and password.

My gas and electric company won't send email bills.

The gas/electric company just emails me to say to go to their website.
I think someone gave them the strange idea that I would be embarrassed
if someone read my email and found out I use gas and electricity.

I pay the bill using direct draft so the only reason I want to see my
statement is to check the call log. I then just throw the statement
away.

We are talking about a phone bill not a CIA secret document.

I'd like to know the reason myself.

Just sending an email should be enough security just to view the bill.


I told them I was not going to pay for them to send me a bill. They
could just cancel my service. They waived the charge, but ignored my
suggestion just to email it to me.