My new Alpha boiler was installed in Feb 2007 and it has a 3 year
warranty dependent on getting it serviced every 12 months . I phoned
the original installers today to be told that they do not do services
which I found surprising altho' they are a very small company so maybe
have enough to handle doing other work .

I then phoned Alpha and they gave me numbers of two places they use .
The first company said they did not do services until Summertime as
they are busy doing breakdowns and said they believed most companies
did the same . When I explained about the need for the service because
of the warranty she expressed surprise about the service not being
included in the warranty ( but should I be surprised at that in this
day and age )
Called the other place ...called Homeserve... and they said the same
so
" Stuff this" I said and opened up Thomson's Local Directory and
called the first place ( Corgi) that I spotted and they are doing it
on Monday .
£91 incl vat .I don't know if that is typical but it gets it done .

They did mention the cost if they find anything but I doubt they will
but even if they do they will not be fixing it .Alpha can do that .

Is it common for companies not do do services in Winter months ?
and why Don't Alpha do services ?
It would get them money.
Stuart