Dr. Hardcrab wrote:

I wonder how many thermostats are purchased every year that did NOT need
to be purchased?

Good question. At least a few I would imagine.

Why is is that everyone thinks "My furnace isn't working! My thermostat
must be broke!" That's
almost like having a light bulb burn out and then going out and buying a
new switch for the wall.

Not really. But if it pleases you to think so, go ahead. In my case the
thermostat had previously malfunctioned. Which I mentioned in the original
post. What I didn't mention was that I don't like programmable thermostats
so I wanted to replace it with a non programmable one.

In looking at the subject line, a better question would be:

"Why is that so many customers wait until the coldest night to
request/demand service on their
furnace when they were told at the end of the LAST heating season that
the furnace was running
on borrowed time yet they expect us to 'COME OUT tHERE RIGHT NOW! I HAVE
BEEN
A CUSTOMER FOR 100 YEARS AND I AM GOING TO TAKE MY BUSINESS ELSEWHERE IF
I HAVE TO WAIT MORE THAN 10 MINUTES!!!!!' Which they WILL call every 10
or 15
minutes....."

You probably just skimmed the post before replying. I don't blame you. :-)
I mentioned that I had only been in the house since May. The home
inspector that I used did test the furnace and he said that it could use a
cleaning. As far as hvac goes, I'm no one's long term customer.

Then again, I don't think that will fit on a subject line, but you get
my drift...

I think you're drifting alright, the question is where. Maybe, if you
would forgive the conjecture, into an over caffeinated state.

--
Tony Sivori