On Jan 3, 10:27*am, p4o2 wrote:
* * * * * * * I have an Innovage digital photo keychain that I can not
get to work. The green light shows that it if fully charged *but it
will not power on. Calling their "800" number results in being on hold
for 3 minutes and 20 seconds and then a hang up. Hey claim a trouble
shooting *part on their website but I can not see it. *Anyone have a
problem with this product/supplier?

Why keep trying, return it.