In message e.net, at
09:20:43 on Tue, 1 Jan 2008, Mark Goodge
remarked:
Even estate agents coudlk work better from home.

They still need to visit the properties.

And are a typical example of what I might call "overhearing-ware", which
makes most offices I've worked in (none in a sales capacity, that's just
an example) hugely more productive.

You overhear your colleague on the phone (or in person) to a buyer, and
deduce quite a lot about what they are talking about. And it rings a
bell with you, so you wander over and say - "why not suggest this
property, it's sounds like it's just what they want".
--
Roland Perry