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Art Art is offline
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Posts: 195
Default Servicing Customers

Near Atlanta, Ga there is a eating joing called "Poke and Stoke", never been
there but the name stays in the left side of my memore!! LOL
"Donnie" wrote in message
news

"N Cook" wrote in message
...
Martin Crossley wrote in message
...
Meat Plow wrote:
On Fri, 07 Dec 2007 07:10:23 -0500, Art wrote:

Servicing customers can and has been a very rewarding experience.
However, in the past probably 3 to 5 years it seems that customers
are becoming more and more demanding and less and less informed.

Back in 2000 when I left the consumer electronics repair industry for
a job in IT I found out that the bean counters and CEO's of of the
world were much more demanding and even less informed than the
average Joe Consumer. Back in 2000 most of the clients I serviced
still didn't have a budget for IT. When I walked through the doors I
tried to avoid the CEO or CFO as much as possible. I could just see
the dollar signs in their eyes when they looked at me as around here
the going hourly rate for a level 1 tech like me was $100/hr.
However, the job was very rewarding and most everyone else was very
appreciative.

I must admit to a dirty laugh on first reading the first line above:
Customer service and servicing electronics equipment are quite normal
expressions in (British) English,
but, to me at least, "servicing customers" conjures up an image of
"Confessions of a Field Service Engineer" along the lines of the series
of
soft-porn films "Confessions of a Window-Cleaner" etc. (with Robin
Asquith
and our previous Prime Minister's father-in-law)!
Martin.






near me is a garage that has the intriguing trading name
Dyke Services

That and other local trivia on my file
http://www.divdev.fsnet.co.uk/graff.htm




and here in Manchester there is Dykes Travel
http://dykes-travel.com/default.aspx