"Clark" wrote in message
...
"JoeSpareBedroom" wrote in
:

wrote in message
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I bought and installed one about a week ago and it's doing a great job
of controlling the furnace and temperature. But I discovered that
when I press the light bar on the left side of the devices, a quiet
and high pitched tone is emitted.

Has anyone else experienced this? Could it be result of a bad
component? Bad soldering? When I first opened the thermostat up I
wasn't terribly impressed w/ the workmanship of component mounting on
the circuit board.

The other question is of course - is this just normal and expected
operation of the device? I suppose I could call/email Hunter too!
But I do love talking to the "Internet."

Jim


I agree. It's best to ask questions like this on the internet, where you
are least likely to find a solution to the problem. Never call the
manufacturer, even though it's free and might result in the quickest
results, especially if the unit is still under warranty.



Whatever you do, don't share knowledge.


I once called Intermatic to complain about two of their in-wall timers
failing with a CF bulb. The person said "Sorry...yeah...we're finding out
there's a problem with that model, and we don't have a solution yet. You can
get a refund at Home Depot, or we'll send you a replacement, if you can use
it with a regular bulb for now". I opted for a replacement, and they told me
to throw away the failed unit. Over a year later, out of the blue, they sent
a new model that works with CF bulbs.

I wonder if I would've gotten the same results if my FIRST stop had been an
online discussion group. It's good to share information, but if you want
results, the best idea seems to be the most direct path. Just my opinion.