In article
,
PaulD wrote:
My telephone service is out.
The telephone tested the line remotely and did not find a problem.
Well, that clinches it: You're making it up. Quit it and leave the poor
company alone. big grin
I do not get a dial tone on any of my phones.
It can be helpful if, using a working phone (cell phone, neighbor's phone,
etc), you dial your number and see what you get. Ring/no answer would suggest
an OPEN somewhere. A busy signal would indicate a line fault/short somewhere.
Take a working phone to the Network Interface and plug it in. Since you don't
have one, and you even made that abundantly clear, I thought I would join the
others and make the same, inane suggestion anyway. sigh
Since you don't have a SNID (Standard Network Interface Device), you can
probably await a repair without worry for a charge, even if the trouble is
INSIDE your home.
Although I do not get a dial tone on my telephones, I still have a
high speed internet connection. This strikes me as odd
Yeah, it did me, too, the first time I encountered such a repair. DSL
(Digital Subscriber Line) will work over a SINGLE conductor, even a rather
faulted one. It takes a "clean" pair for dialtone to work.
I don't know how these things work.
I don't either, but I've managed to fool my employer. Please don't tell on
me. g
I have an entrance bridge.
That's as good a term as any other. Without seeing the situation, I suppose
you have a "grandfathered" demarc. That is simply a station "protector"
device where the service "drop" and station wire are "commoned" on binding
posts. This is not a bad thing.
My multimeter indicates that I am getting about 24
volts between the green and red wires.
OK, you are an order of magnitude beyond the average telephone subscriber
simply by virtue of using the word "multimeter", much less possessing and
using one.
24 volts across the pair suggests an OPEN pair.
Ideally, one side of the pair should have -0- volts with SOLID continuity to
ground while the other side, with one test lead connected to ground, should
have -48 to -52 VDC.
What would should I do next?
Wait for your phone to ring. I'll bet "they" don't even have to come to the
house. Please let us know what happened. Good luck.
--
JR
Climb poles and dig holes
Have staplegun, will travel