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dadiOH dadiOH is offline
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Default Telephone line troubleshooting

PaulD wrote:
My telephone service is out. I have scheduled a tech to come out
tommorrow, but if I can troubleshoot this myself I am willing to
try. Here is the situation:
The telephone tested the line remotely and did not find a problem.
I do not get a dial tone on any of my phones. I have disconnected
all devices from their jacks and tried reconnecting one at a time.
I did not get a dial tone on any of the lines after disconnecting
everything and letting the system sit for several minutes.
Although I do not get a dial tone on my telephones, I still have a
high speed internet connection. This strikes me as odd, but I don't
know how these things work.
I do not have a more modern network interface. Instead I have an
entrance bridge. My multimeter indicates that I am getting about
24 volts between the green and red wires. One site I have read
says this should be closer to 48 volts. Does this suggest the
problem might be at the phone company?
Are there any other relatively simple things that I can check?
What would should I do next?


Plug a corded phone into the jack in the entrance box. If it works
the problem is in your house.


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dadiOH
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