on 10/17/2007 3:39 PM SteveB said the following:
"Jlee" wrote in message
om...

Jlee had written this in response to
http://www.thestuccocompany.com/main...ps-246153-.htm
:
I also purchased the price Pfister model 53P-50SS recently and have the
same problem. The faucet also has no way vary the flow. It's either full
on or off. Frequently when you turn the faucet on it immediately turns
itself off. There's no way to vary the flow. The free soap dispenser
that came with also stopped working two days after it was installed. No
wonder it was free. I would never purchase another Price Pfsiter product
after the experience I've had with this model.

-------------------------------------
Senin wrote:



I recently bought a new Price Pfister kitchen faucet (#53P-50SS). The
problem was, when I turned it off, it continued to drip for about 20
seconds, before stopping. Now that is kinda annoying since it is
brand new. 20 seconds is a long time. I would it expect it to stop
almost immediately. I contact Price Pfister and they sent me a new
head. Installed, but same problem. I contacted Price Pfister and
they sent me a new cartridge. Same problem. I called again and
explained the problem and asked if this was normal for this model.
This time the customer service rep said, "oh yeah they will drip
like
that for about 2-4 weeks. Then they will stop. It has to d with the
pressure." That sounded very strange to me.

Has anyone else had this kind of experience? It just sounded
strange. And if it were true, wouldn't they note it in the
installation, operating instructions?


I just got finished with a brouhaha with PF. Mine would droop and go off if
it wasn't fully opened. At first, I called and they said the problem was
plastic retaining nuts, so they sent me brass. Said they were going to send
me a wrench, too but didn't. That didn't solve the problem. So, I called
again. In the meantime, I discovered that I had to take off the threaded
collar, making the large nuts accessible, and didn't need a wrench. They
had instructed me to take needle nosed pliers and take the nut off through
the top with the collar in place. When I called back, they sent one
cartridge and a wrench that fit nothing. The new cartridge fixed the
problem. Problem is, I have two of them, and told them I had two of them
with the same problem. I guess I'm going to have to call again from a
different phone number, use a different name, and get another cartridge.

Long story short, I won't be buying any more PF stuff. These are about the
tenth ones I have bought for my properties or installed for other people who
bought them.

For a few bucks more, you can get a Moen or a really nice other brand.
Problem is, they have their own problems.

Steve

Thanks to you, I just went to the PF site and complained about the brass
finish on my PF bathroom sink faucet. We'll see what they say. They
claim a lifetime warranty, and since faucets don't have a life, they
must mean my lifetime, and I ain't dead yet.

--

Bill
In Hamptonburgh, NY
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