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[email protected] brucedpaige@gmail.com is offline
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Default OT - Should Recalls Cause A Company's Demise?

On Sun, 07 Oct 2007 01:25:16 -0500, Don Foreman
wrote:

On Sat, 06 Oct 2007 06:16:42 GMT, "Tom Gardner"
wrote:


"Too_Many_Tools" wrote in message
oups.com...
Today it is beef....tomorrow toys...the next day...well something
else...fasteners, tires, tools?

It would seem that lack of quality control has just cost this company
its existence and its employees their livelihoods.

Should a company be responsible for its own quality control or is it a
responsibility of government to protect us?

I would like to hear your thoughts on this.

Thanks

TMT


Any business is like a barn with nothing but doors instead of walls. It's
hard to make sure they are all closed. Yes, quality needs to be primary and
take full focus. But, something can ALWAYS go wrong, even with the best
efforts of management. It just happens! I KNOW this first hand. Maybe
there should be an insurance available to prevent the demise of a company.


Would you accept this attitude from your heart surgeon or your grocer?
"**** happens" is not an acceptable position for management to take.
It's a copout. Injuring customers is bad bidness. Management must
focus on profit, bidness is bidness, but if focus on profit superceds
responsibility and competence with consequent injury to customers then
management has failed and it's in the public interest for the biz to
be sucked dry and perish. Pick yer pony, take yer ride.


Actually your heart surgeon takes exactly that attitude. Next time you
visit your doctor ask him what the survival rate is for several types
of operations or sickness. You will find that doctors quite willing to
tell you what the percentage of fatality is for various procedures and
none of them are 100% survival.

Of course any doctor does everything he can to cure his patients but
as you so deftly put it, "**** happens".


Bruce in Bangkok
(brucepaigeATgmailDOTcom)