larry moe 'n curly wrote:

JoeSpareBedroom wrote:

....

I live where a Home Depot and Lowe's are almost across the street from
one another, and I haven't been to Lowe's in over a year because they
made a pricing mistake on every other visit, and their employees were
a lot less informed and less available. For example, I needed a
window air conditioner one July, and it took three Lowe's employees to
find them in their store. OTOH when I needed an odd electrical item,
a Home Depot employee who worked in a completely different department
told me exactly where to find it, not only the aisle but how far from
the end and how high above the floor.
Sounds like you are describing Sunnyvale. I was eagerly awaiting
the opening of the Sunnyvale Lowes, because I thought that HD would
get some real competition. But they were such complete idiots that
I vowed to never go back there again. Yes! Worse than the worst
HD employees.

BTW at a place like Home Depot, if you have a complex problem try to
find an employee who doesn't smile because that person is probably a
contractor working part time. At one of their stores that meant the
lighting dept. was staffed by an electrical engineer who testing
lighting at UL.

I don't know about the lack of a smile, but I have found the quality of
HD employees to be quite variable. Many are the usual "don't care" types,
and a few are very good and competent. You kind of wonder why they are there.