Terry wrote:
A friend of mine just bought a new computer at WalMart. The computer
is a complete set with speakers, mouse, keyboard and monitor. It was
advertised with 1G of memory and the system reports that it is 768K.

She contacted WalMart and Walmart acknowledges that it is a mistake.
Now she has to unplug everything, pack it up and take it back for a
swap.

This is a lot of work. What, if anything, extra should she expect for
her troubles from Walmart or Acer (brand)?

Walmart customer service is likely wrong. Depending on which system function
is doing the reporting, she could very well have 1G of installed RAM with
256K taken up by the on-board hardware video circuitry. In such case,
Windows reports only the memory available to it, which is !1Gig - 256K =
768K.