Background: In an attempt to solve a problem I've been having with my
standard cable TV converter, TWC sent me an HD converter - Scientific
Atlanta Explorer 4250 HDC. They think my problems stemmed from a
memory problem in their standard converter. There's 8Mb in a standard
box, 16Mb in an HD box. I do not have HD service or an HDTV.

Curent Issue: The first thing I noticed is that when I tune to any
station, the video is frozen for a split second and then movement
begins. It lasts just long enough to be noticable. This did not occur
with my standard box. Due to my ongoing problems, I've been given a
telephone number that takes me directly into Level 3 support. I called
the rep/tech and asked if this was normal for an HD converter. He said
it was, as long as it was for a split second and did not increase.

Can anyone verify that this is normal for an HD converter?

Thanks!