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Jeff Wisnia

wrote:

We installed a $300 Pegasus Faucet in 2005. Last week (while on
vacation) the connector for the cold water apparently failed and
caused $60,000 damage to the house.

1. The plumber indicates that the wire-weave risers are both not
typical of quality faucets, and not as reliable as typical copper
risers.

2. While Home Depot said that Pegasus is built by American Standard,
AS doesn't seem to agree.

3. Has anyone else had problems with a Pegasus faucet failing?

Do you still have your receipt from whoever installed that faucet for
you two years ago? It may contain separately charged line items for
those flexible "risers" giving the name of their manufacturer.

Unless you can prove that the particular brand and model of riser which
failed has a documented history of early failure, I wouldn't hold out
much hope for you and/or your insurance company getting any compensation
from its maker. I'm thinking your chances of nailing someone over the
failure are two, slim and none, and Slim rode out of Dodge yesterday. G

I agree with your plumber that properly installed solid copper risers
have a better chance of lasting "forever", but the braided risers have
been available for many years now, and if they burst frequently and
caused a lot of trouble I think we'd have heard more about it by now.

I'd spend the few minutes it takes to check with the building inspector
in your city on the very slim chance that installing those kind of
flexible lines might not have been permissible in 2005, in which case,
the installer, if he has assets/insurance, might end up having to pay.

Just my .02,

Jeff

--
Jeffry Wisnia
(W1BSV + Brass Rat '57 EE)
The speed of light is 1.8*10^12 furlongs per fortnight.