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George

wrote:
The guys who came out spent no more than 1/2 hour replacing chimney
cap. They got $50. That's $100/hour labor. So they made what you so
generously pay your

Actually they didn't. Aside from the fact there were multiple workers
if you count in travel time and general overhead they made a lot less
than that. That is one of the biggest things people don't understand
about business and the main reason why so many startups fail.

plumber. They also have a satisfied customer (fair price, good work)
who will call again if needed for chimney work and who will tell
everyone abut them. The jokers who show up and say "I wont take a
ladder off a truck for $40" arent likely to get repeat business and
certainly not recommendations. Neighbors are quick to tell others how
much a contractor is a ripoff artist.

So a business shouldn't even charge enough to cover their actual cost of
doing business?