"Rich" wrote in message
news:iMYbi.8580$cx4.4551@trnddc07...
I wouldn't let Sears touch anything in my house. They don't have their own
installation crews, they sub out their work to anyone with a little
experience, tools, a van, and who would shell out a couple of dollars for
insurance. Usually these characters can't make it on their own due to
shoddy workmanship and/or bad word of mouth. But Sears will take them to
do their work, but you better believe the subs will take whatever shortcuts
they can to get in and get out in a hurry and leave you scratching you
head. Sears goal is a numbers game, if they can get as much work as
possible paying bottom dollar to some **** poor handyman to do the work,
they might get away with minimal callbacks to repair the mess their
"installers" created in the first place. Just my two cents....

My two cents as well. But, it's not just Sears. Home Depot, Lowes, etc.
all use the same model. Subs with no significant track record.

Then, you get a shoddy job and you spend endless hours trying to resolve the
problem. BEWARE!