On 2007-06-03 18:01:03 +0100, Owain said:

Andy Hall wrote:
No, but by the time my mother got locked inside her Premier Bathrooms
easy-access bath they'd got their money and scampered.
Is this one of these things where you open the door at the side and
walk in and then close the door and fill it?

I believe so. I haven't visited since it was done.

I think that if these suppliers want to try selling me something and
"not meeting expectations" that's one thing. When they sell things
and rip off the elderly who either can't or won't push for what they
bought it's unacceptable.

Oh, my mother now has a fully working bathroom[1] and I think the
company realise the error of their ways.

While I don't believe in "society" as a concept or accept the mamby
pamby packaging around it - i.e. I think that individuals should take
responsibility for themselves, I take a really dim view of commercial
outfits who offer specialised products and services to "seniors" and
the disabled and then rip them off.

My mother does not take being ripped off lightly, and I suspect the
chairman of the company was tracked down through the annual report and
given her best "stand up the boy or girl who burned down the gymnasium"
Deputy Headmistress speech.

Deputy Headmistress. Excellent. Hopefully she hasn't noticed all the
nonsense about corporal punishment being removed from the agenda and
has given said chairman six of the best.





I think that I will do my piece to redress this as a retirement project
in a few years time, so they had better watch out.

:-)

The tinks probably make chalk-marks outside your house saying
"tarmaccers enter at own risk"

Owain



[1] Apart from the shower which apparently broke a week after guarantee
expired.

Guarantees are a policy statement like traffic lights in Milan. They
are the starting point for discussion.